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Thought Seeds of Operational Excellence sown @SRM University, Chennai

A journey of thousand miles starts with an all important first step. Last week, I was in SRM, an university of its own class, to give operational excellence insights to young engineers as first towards continual improvement journey. First, I thank the SRM management for playing a great host and its commendable focus on increasing…

PQLS makes people fly high to make the world’s best kite flying threads!

We are an integral part of a long continual improvement journey of a textile giant, Coats plc. Personally, I share a special relationship with the company, where I kind of became a pseudo employee involved in its LSS roll outs not only in India but also across its other South Asian operations clocking more than…

Robotic Process Automation

RPA is a new age IT solution in repetitive tasks automation that offers a great return on capital employed right from the implementation day. RPA uses Robots, essentially a new age software application, that will lead the next generation of continual improvement strategy across service functions in building long term efficiencies. The primary objective of…

Objective Decision making in Sales and Marketing

One of misconstrued facts about continual improvement frameworks such as TQM, Lean Six Sigma is that it can be applied only in production floor, where the data is readily available. With the advancement of digitization in sales process, the reliability of sales data is no longer a doubt and can be meaningfully used for making…

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